You find that your NYC subway Metrocard expired but it has some money in it. Can you trade in for another one with new expiration date? The answer is YES. No fee, fully on a vending machine. Here's my story.
I definitely have past experience with trading in an expired Metrocard to a new one. But back then I asked a staff sitting in a station vestibule. This time I had an Airtrain JFK Metrocard, and the lady in Woodside station in Queens said there is nothing she could do there. So I had to go to Jamaica station (fortunately I had to go there anyway to take an LIRR train). I asked an assistance standing next to a turnstile to JFK airtrain what to do. She said, surprisingly, it has expired, so there is nothing I could do. NO, that must not be true. I decided to try myself on the vending machine. And I did, as you see in the screen shot:
I forgot how I've got to that menu but I think I chose either Metrocard info or refill a Metrocard at the beginning and then inserted the expired card. Then the machine asked me to remove it, and it gave me a new one with exactly the same amount transferred plus receipt (probably because I chose to receive receipt). It was that easy and quick and convenient. You can do it too!
Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. The date is located at the upper left corner on the back of the card. The expiration date is usually about one year from the date of purchase. If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Within the first year after expiration, bring your expired card to any subway station and ask the agent to make the transfer. After that time, the expired MetroCard must be sent to MetroCard customer claims. Ask the station agent for a postage-paid Business Reply Envelope.
Thanks for the good and useful info.
ReplyDeleteI replaced the expired Metro Card(NOT AirTrain Card) with a Valid one at Q train 96 street station。 For AirTrain Card, I may need to go to Jamaica Station (AirTrain) to replace it. For Metro Card vending machine do the following:
Start—>Metro Card—>Refill—>Insert expired Metro card—》remove your expired card, then, you get a NEW valid card